Welcome to klasent.Com. The terms “We”, “Us”, “Our”, “Klasent” are used to refer to only Klasent.Com. By using this website (the “Site”), you hereby accept these terms and conditions (including the linked information herein) and represent that you agree to comply with these terms and conditions (the "User Agreement"). This User Agreement is deemed effective upon your use of the Site which signifies your acceptance of these terms. If you do not agree to be bound by this User Agreement please do not access, register with or use this Site.

User Eligibility:

You must be at least 18 years old and capable of entering into a legally binding agreement to use our website. By using our website, you represent and warrant that you meet these eligibility requirements.

Account Information:

You may be required to create an account to access certain features of our website. You must provide accurate and complete information during the registration process. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account and. By agreeing to these terms and conditions you are vouching for the accuracy of all the information that is given at the time of registration and giving us the permission to use all the information provided in your account to use for our internal or external use including giving it to a third party for marketing and research purposes. Klasent.Com won’t be responsible for any kind of incident that will happen due to the use of information that is provided by you.

Product Information:

We strive to provide accurate and up-to-date information about our products, including descriptions, prices, and availability. However, we do not warrant that all information is error-free, complete, or current. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

Product Purchases:

All purchases made through our website are subject to our terms of sale. By placing an order, you agree to provide valid payment information and authorise us to charge the designated amount for the purchase.

Pricing, Discounts and Special Offers

• Product Price May Change Any Time Depending on Supply, Demand & Currency.
• The customer should be liable for paying the price on which the order was placed.
• Any discounted price on the website refers to a Discounted price only applicable for the orders purchased from the Website & Facebook/Instagram.
• For any kind of campaigns or offers, the campaign or offer shall be valid till the stock lasts and Klasent.Com reserves all the rights to change any campaign or offer rules or end a campaign during the campaign or offer.

Cancellation of Orders

Klasent.Com reserves all rights to cancel any order of the customer due to unavailability, inappropriate product information or Quality control issue of the product. The user or the customer needs to call our customer support number 0123456789 to cancel any order before it is shipped. If the order is already shipped, the order can not be cancelled. If any order is cancelled, the customer will get a refund according to our refund and return policy.

Return and Refund:

For any kind of Return or Refund, our Return Policy and Refund Policy will be followed.

Right to Block or Refuse Service 

We hold the right to not process or serve a customer if an individual misbehaves with our customer agent or has history of repeatedly not receiving orders or being rude to our customer service agent.

Refusal of Cash on Delivery (COD) or Orders in Specific Case

Due to various challenges, we’ve had to enforce this policy more strictly. If in the history of the delivery company or our personal delivery history we notice that a specific customer frequently cancels or returns orders, we may require advance payment for future orders. Once a customer has successfully completed at least two orders through our system, we will resume accepting cash on delivery (COD) for that customer.

Also, If we observe that a customer has an unusually high rate of parcel returns compared to orders kept, along with other factors such as customer behavior, we reserve the right to cancel any order or discontinue accepting orders from that customer.

Resell and Exploitation of Service

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service on the website through which the service is provided, without express written permission by us.

Refusal of Service Through Messages in Social Media 

If a customer spends excessive time in messaging without placing an order or impacting our ability to serve other customers efficiently, we reserve the right to discontinue messaging support for that customer.

Refusal of Orders, Returns & Refunds 

If a customer continues to cancel or request returns after receiving a warning about high returns, we reserve the right to decline any further orders, return and refund requests for their orders until order success rate reaches above 60%.

Third-Party Links:

Our website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the content, privacy policies, or practices of any third-party websites. Accessing these links is at your own risk.

Limitation of Liability:

To the maximum extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with your use or inability to use our website, even if we have been advised of the possibility of such damages.

Indemnification:

You agree to indemnify, defend, and hold harmless our company and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses arising out of your use of our website or any violation of these terms and conditions.

Intellectual Property:

All content on our website, including text, graphics, logos, images, and software, is protected by intellectual property laws and is the property of our company or its licensors. You may not use, reproduce, modify, distribute, or display any part of our website without our prior written consent.

Modifications to Terms:

We reserve the right to modify or update these terms and conditions at any time without prior notice. Your continued use of our website after any changes constitutes acceptance of the modified terms.

Governing Law:

These terms and conditions shall be governed by and construed in accordance with the laws of Bangladesh. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of a competent Court in Bangladesh.